Your night manager
never sleeps.
AllHourDesk answers, in their language, checks live availability in your PMS, holds the room and takes the payment. Then it logs the whole thing for your morning.
What the night shift covers
Quotes real rates from live inventory, holds the room, and handles changes and cancellations on existing bookings.
Charged off the call through a secure link. No card number is ever spoken aloud or stored on a recording.
Check-in times, parking, pets, breakfast, late arrival — answered the same way at 03:00 as at 15:00.
It answers in whatever they speak.
No phone menu to navigate in a language you can't read. The agent hears the first sentence and continues in it — including the AI disclosure.
EN · EnglishHello
ES · EspañolHola
FR · FrançaisBonjour
It lives behind the number your guests already know
Forward the line to start — minutes to set up, reversible the same day. Port the number or run a SIP trunk when you're ready.
On the record, by design
The agent states that it is an AI at the start of every call, in the caller's language.
Recording and retention configured per country, under GDPR and local consent law.
Payment stays off the call, keeping card data out of your systems and ours.
Hosted in-region for European and Middle Eastern properties.
The calls nobody is awake for
Four situations the night shift handles end to end — walked through step by step, from the ring to the confirmation.
A traveller whose connection was cancelled needs a room tonight and calls the number on your website.
Two guests are checking in at once and the desk phone rings for the fourth time in ten minutes.